Description
With our “Non-Telephone Customer Support” workshop, participants will discover the new opportunities in
customer support services via the internet, but also how to use these opportunities
to their advantage.
Customer Support
Fr4,000.00
This workshop will help you to discover the new opportunities in customer support services via the internet, but also how to use these opportunities to their advantage.
What you’ll learn
- Define customer support.
- Know the different venues for customer support
- Recognize challenges of customer support.
- Learn different applications.
- Know proper forms of documentation.
- Learning to be proactive in customer support.
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What you’ll learn
- Define and understand ethics.
- Understand the benefits of ethics.
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