Description
High Performance Teams (Non-remote Workers) are organizations, teams or groups working inside an office environment that are focused on achieving the same goals.
Fr4,000.00
Learn how important it is to develop a core set of high performance skills while working in an office locale. By knowing and managing the way people interact in an office setting, you will be positioning your high performance teams for great success!
What you’ll learn
High Performance Teams (Non-remote Workers) are organizations, teams or groups working inside an office environment that are focused on achieving the same goals.
A successful event is a combination of extraordinary planning and execution! 📝
Master the organizing skills and the communication skills required to become an Event Planner💡
▪️Learn different types of events
▪️Understand planning process
▪️How to organise your event
▪️How to manage and organise your staff effectively
▪️How to tie up loose ends after the event
Master the unique skills that facilitates great communication, inside and outside the office to improve your confidence in any challenging situation 💡
Call Center Training will lower costs as it can reduce turnover. Participants will learn the skills to improve productivity and performance. This will produce a positive environment throughout your company and help influence the organization as a whole. Evaluating metrics and coaching are also used to make sure the participants are reaching their potential, and to keep their skill-set at a high level.
Workshop Objectives:
⦁ Define and understand call center strategies.
⦁ Identify different types of buying motivations.
⦁ Create SMART Goals.
⦁ Familiarize myself with strategies that sharpen effective communication.
⦁ Use proper phone etiquette.
⦁ Set benchmarks
Our Marketing Basics course will provide the basic knowledge to your participants, and give them the ability to build and grow your business. Marketing has changed a lot recently and having a new perspective will give your participants the needed information to assist them in their marketing decisions. No matter what your product or service is, your business will benefit with a better understanding of marketing.
Workshop Objectives:
⦁ Define your market.
⦁ Know the different types of marketing and ways to use them.
⦁ Learn effective ways of communicating with the customer.
⦁ Know how to set marketing goals and strategies.
⦁ Recognize common marketing mistakes and know how to avoid them.
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